I am an assistant professor and Oxy Chair at the MIE department of Qatar University. I did my Ph.D. studies in Operations Management and Logistics from the University of Twente, The Netherlands. The main fields of my Ph.D. studies were multi-server queueing systems and their applications in Maintenance Logistics. After getting my Ph.D. degree, I worked as a researcher and assistant professor in the leading universities in the Netherlands (Eindhoven University of Technology and Erasmus University of Rotterdam) and in the United States (Dartmouth College). In addition to it, I worked as a business consultant at Ab Ovo International on designing and developing of decision support systems for different rail and maritime transportation companies.

My major research and teaching interests lie in analysis and application of mathematical models with uncertainties arising in logistics and production. I have several academic publications on priority queues, supply systems for repairable items and inventory models in leading journals such as Stochastic Models, Queueing Systems, European journal of operational research, International Journal of Production Economics, etc. In 2004, my Ph.D. thesis was awarded as the best Ph.D. thesis of Beta Research School for Operations Management and Logistics.