• Journal Articles (Published)

Migdadi, Y.K.A.A., (2021). Airline effective operations strategy during COVID-19 pandemic: across regional worldwide survey. Review of International Business and Strategy.

Migdadi, Y.K.A.A., (2021). The Impact of Airline Alliance Strategy on the Perceived Service Quality: A Global Survey. Journal of Quality Assurance in Hospitality & Tourism, pp.1-32.

Alkhatib, S.F. and Migdadi, Y.K.A.A., (2020). A novel technique for evaluating and ranking green airlines: benchmarking-base comparison. Management of Environmental Quality: An International Journal, 32(2), pp.210-226.

Migdadi, Y.K.A.A. and Abdel-Rahman, E.H.A., (2020). The impact of grocery retail superstores location on the customer’s perceived quality of servicescape in Jordan. Quality Management Journal, 27(2), pp.120-132.

Migdadi, Y.K.A.A., (2020). Identifying the effective taxonomies of airline green operations strategy. Management of Environmental Quality: An International Journal, 31(1), pp.146-166.

Alkhatib, S. and Migdadi, Y., (2019). Operations strategies alignment patterns and service quality: Airline Global Analysis. Quality Management Journal, 26(3), pp.144-156.

Migdadi, Y.K.A.-A. and Omari, A.A. (2019), “Identifying the best practices in green operations strategy of hospitals”, Benchmarking: An International Journal, 26(4), pp. 1106-1131

Migdadi, Y.K.A.A. and Al-Momani, H.S.M., (2019). The adopting of Markov analysis to forecast the probability of students’ enrolment at universities scientific faculties in Jordan. International Journal of Operational Research, 36(1), pp.62-77.

Migdadi, Y.K.A.A., (2019). The effective practices of mobile phone producers’ green supply chain management in reducing GHG emissions. Environmental Quality Management, 28(3), pp.17-32.

Alkhatib, S.F.S. and Migdadi, Y.K.A.A., (2019). Taxonomies of airline scheduling strategies: cross-regional worldwide analysis. International Journal of Services and Operations Management, 33(1), pp.26-48.

Alkatib S. & Migdadi, Y.K.A-A Migdadi (2018). Airline Capacity Strategies: Worldwide Analysis, Taxonomies and Regional Comparison. International Journal of Advanced Operations Management, 10(4), 281-303.

Migdadi, Y. K. A. A. (2018). Identifying the best practices of airlines’ green operations strategy: A cross‐regional worldwide survey. Environmental Quality Management, 28(1), 21-32.

Alkhatib, S. F., & Migdadi, Y. K. (2018). Operational determinants of airline service quality: Worldwide cross-regional analysis. Quality Management Journal, 25(4), 186-200. 

Migdadi, Y.K.A.A. and Elzzqaibeh, D.A.S.I., (2018). The evaluation of green manufacturing strategies adopted by ISO 14001 certificate holders in Jordan. International Journal of Productivity and Quality Management, 23(1), pp.90-109. 

Migdadi, Y. K. A. A., & Al-Momani, H. S. M. (2018). The operational determinants of hospitals’ inpatients departments efficiency in Jordan. International Journal of Operational Research, 32(1), 1-23. 

Migdadi, Y.K.A.A. and Omary, O.M.A., (2017). The impact of banks adoption of multi-channels mix on the internet banking service encounter quality: the case of Arab Middle East region. International Journal of Services and Standards, 12(1), pp.47-63. 

Migdadi, Y.K.A.A., (2017). The Adopting of Markov Analysis to Forecast the Operations Competitive Advantages of Mobile Phone Service Providers: The Case of Jordan. Operations and Supply Chain Management: An international Journal. Vol.10 No.4, pp. 214 – 225.

Migdadi, Y. K. A. A. (2017). The effective taxonomies of mobile phone service providers’ operations strategy across counties: the case of Arab Middle East region. Operations and Supply Chain Management: An International Journal. Vol.10 No.1, pp.25-34.

Migdadi, Y. K. A. A. (2016). The impact of operations competitive capabilities on the efficiency of mobile phone service providers in the Middle East Region. International Journal of Productivity and Quality Management. Vol.17, No.3, pp.328-352. 

Migdadi, Y. K. A. A. (2016). Identifying the Best Practices in Green Operations Strategy of Leading Mobile Phone Producers. International Journal of Business Excellence. Vol.9, No.1, pp.92 – 112.

Migdadi, Y. (2015). The Leading Practices of Green Mobile Telecommunication Base Station Design. International Journal of Green Computing (IJGC), 6(2), 43-52.

Migdadi, Y. K. A. A. (2015). Identifying the best practices in banking operations strategy in developing economics: the case of Jordan. International Journal of Business Excellence, 8(1), 38-84.‏

Migdadi, Y. K. A. A. (2014). The impact of banking sector reform in developing economies on banking transactions security and quality: the case of Jordan. International Journal of Services and Standards, 9(1), 37-50.‏ (

Migdadi, Y. K. A. A. (2014). The Effective Volume Flexibility Strategy of Inpatients Departments. in Jordan, International Journal of Operations and Quantitative Management, 20(2), 125-152.

Migdadi, Y. K. A. A. (2013). Proposed typologies of banking operations strategy. International Journal of Services and Operations Management, 16(1), 42-85.‏

Migdadi, Y. K. A. A. (2012). The order winners’ operations strategy of mobile phone service providers in developing economies: the case of Jordan. International Journal of Services and Operations Management, 13(3), 329-360.‏

Migdadi, Y. K. A. A. (2012). The developing economies’ banks branches operational strategy in the era of E-banking: The case of Jordan. Journal of Emerging Technologies in Web Intelligence, 4(2), 189-197.‏

Migdadi, Y. K. A. A. (2012). Identifying the effective banking service delivery process design strategy in developing economies (the case of Jordan). International Journal of Services and Operations Management, 11(4), 428-448.‏

Migdadi, Y.K.A. (2008), “Quantitative evaluation of the internet banking service encounter’s quality:  comparative study between Jordan and the UK retail banks”, Journal of Internet Banking and Commerce, August, 13(2).

Migdadi, Y.K.A. (2008), “the quality of internet banking service encounter in Jordan”, Journal of Internet Banking and Commerce, December, 13(3).

• Conference Paper

Migdadi, Y.K.A-A (2018), The effective mobile phone producers’ green supply chain management practices in reducing CO2 emissions. INFORMS annual meeting, Institute for Operations Research and Management science, Arizona, USA, Nov. 4-7, 2018.

Migdadi, Y.K.A-A (2016), The adopting of Markov Analysis to forecast the operations competitive advantages of mobile phone service providers: the case of Jordan, 7^th International Conference in Operations and Supply Chain Management “OSCM 2016 “, Medhol University and Operations and Supply Chain Management Forum, Phuket, Thailand, Dec.18-21, 2016.

Migdadi, Y.K.A. (2011), The Impact of Adopting E-banking on Branches Operations Strategy in Developing Economies (The Case of Jordan), The 2^nd International Conference on Information and Communication Technology “ICICS 11”, Jordan University for Science and Technology: Irbid, Jordan, May 22-24, 2011

• Published books

Migdadi, Y.K.A.A. and Al Omari, O.M., (2021). Internet Banking Encounter Quality of Arab Middle East Banks: Organizational Determinants. In Encyclopedia of Organizational Knowledge, Administration, and Technology (pp. 1379-1392). IGI Global.

Migdadi, Y,K.A.A. (2020). Airline Effective Green Operations Strategies: Emerging Research and Opportunities. IGI Global: USA

Migdadi, Y.K.A.A., (2020). Green operational strategy for airlines: content and regional analysis. In Cases on Green Energy and Sustainable Development (pp. 193-229). IGI Global.

Migdadi, Y. K. A-A. (2017) Operations Research. Bookboon: UK.

Migdadi, Y.K.A. (2014),Banking Operations Strategy: A Proposed Configuration. LAP Lambert Academic Publishing: Germany.

Migdadi, Y.K.A. (2013), The Operational Determinants of Inpatients Average Length of Stay: The case of Jordan. LAP Lambert Academic Publishing: Germany.